Handsets - iPhone

iPhone tips and troubleshooting

Do Not Disturb - iOS
What is Do Not Disturb? With Do Not Disturb, you can silence calls, alerts, and notifications that you get while your device is locked. You can also sch...
Thu, 19 Jan, 2017 at 2:32 PM
Call Forwarding on an iPhone
What is call forwarding?     Call forwarding redirects calls made to your number to another specified number (Please note this service may be chargeable, c...
Wed, 22 Feb, 2017 at 3:25 PM
iOS - Data and Call Usage
Sometimes it can be convenient to check usage for the current period (to see current period scroll to the very bottom where it will display the date range) ...
Wed, 22 Feb, 2017 at 3:21 PM
Apple - iPhone iOS 8+ Travelling Outside of the UK
When having issue's connecting to a network outside the UK please change the following settings: Settings > Mobile > Data Roamin...
Wed, 20 May, 2015 at 10:35 AM
iOS - Microsoft Exchange ActiveSync
Follow these steps to setup your Exchange ActiveSync account your iOS device: Add your Exchange account Tap Settings > Mail > Add Account > E...
Tue, 24 Jan, 2017 at 9:42 AM
Restore iPhone via iTunes
Note: for this process, you will require a computer running the latest version of iTunes. How to back up iTunes can create backups of your iOS devic...
Thu, 21 May, 2015 at 2:34 PM
iPhone - Hard reset & Manual Roam
Hard Reset To do this: press and hold both the Main Menu button at the bottom of the handset and the power button at the top. You need to contin...
Thu, 21 May, 2015 at 4:19 PM
Backing up your iPhone to iCloud
What is iCloud?     iCloud is a service offered by Apple to remotely and securely back up your information stored on your iPhone or iPad. It means when you...
Thu, 19 Jan, 2017 at 2:03 PM
Removing an iCloud account from an iPhone or iPad
If you still have your iOS device Before you sell or give away your device, you should remove your personal information. You shouldn't manually del...
Thu, 19 Jan, 2017 at 2:02 PM
iCloud: Locate your device
If your phone is lost or stolen please let us know as soon as possible so we can bar your number and prevent any usage on the device. Find the approxim...
Tue, 24 Jan, 2017 at 9:23 AM