Note: for this process, you will require a computer running the latest version of iTunes.

How to back up

iTunes can create backups of your iOS device when you:

  • Sync with iTunes (disabled if you have iCloud backup turned on)

  • Right-click (or Control-click) the iOS device in iTunes under Devices and choose Back Up

Use these steps to manually back up your iOS device using iTunes:

1. Connect your iOS device to a computer with the latest version of iTunes installed

2. Select your iOS device in iTunes under Devices

3. Right-click (or Control-click) the device and select Back Up

How to restore from a backup

To restore information from a backup, use one of the following methods after connecting your iOS device to the computer with which you normally sync:

  • Right-click (or Control-click) the device and choose Restore from Backup

  • If you have a new phone, you can connect to iTunes and it will prompt to restore from your backup