When raising a case relating to a mobile network issue, it is useful to provide the last time the device connected to the mobile network.

To see the timestamp of the most recent connection to the network simply call *#105# This can only be carried out if the carrier is Vodafone UK.

photo 1photo_2.PNG

The information after 'CS:' regards the last time your phone connected to the voice network.

The information after 'PS:' is regarding your phones connection to the data network (3G).